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How to Remove Items from a Request

If you need to remove items from a request, you can do so either directly on the platform or through a bulk edit using excel file. Follow these steps for both methods.

Removing Items Online

  1. Navigate to the Items Tab: Go to the Items Tab within your request.
  2. Find the Item to Remove: Locate the specific product you want to delete from the list.
  3. Click Зображення Icon: Click the Three Dot button next to the product to delete it from the request.
Screenshot 2025-07-18 at 15.01.22
 


Bulk Deletion Using Excel

If you want to delete multiple items at once, follow these steps for a bulk edit:

  1. Download the Current Item List: Go to the Items Tab in your request and download the item list as an Excel file. This file will contain all items currently listed in the request.

  2. Mark Items for Deletion:

    • Open the Excel file and find the rows with the items you want to remove.

    • In the “Deleted” column, located at the end of the column list, type "deleted" for each item you wish to delete. This action flags the items for removal when you re-upload the file.

  3. Save and Upload the File:

    • Save the updated Excel file.

    • Return to the platform and use the ‘Upload Item List’ button to upload your edited file.

    The system will process your changes and update the item list within seconds to reflect the deleted items.

Important: When editing the Excel file, avoid making changes to the "Original ID" column, as this could disrupt the update process.